Paul Llerena
Chicago,IL
Summary
With experiences at The Great American Bagel and Teamsters Local 777, I excelled in customer service and teamwork. Proven ability to multitask and enhance customer satisfaction through efficient service and upselling. Strong cash-handling skills, combined with integrity, and a commitment to achieving the completion of tasks and duties. Fast learner adept at data entry and task prioritization.
Overview
1
1
year of professional experience
Work History
Crew Member
The Great American Bagel
Chicago, IL
01.2025 - Current
- Worked as a cashier, on the frontline, and in other areas, including dishwashing.
- Took orders, prepared meals, and collected payments.
- Handled numerous orders concurrently, ensuring both quality and efficiency were upheld.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Contributed to increased sales by upselling menu items and promoting special offers.
Assistant
Teamsters Local 777
Lyons, IL
10.2024 - Current
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Coordinated with Head of Department to achieve effective task execution.
- Organized and sent out mailings.
- Ensured accuracy and completeness of data entries.
Education
Amundsen High School
ChicagoSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Integrity and honesty
- Fast learner
- Computer skills
- Team collaboration
- Data entry
- Task prioritization
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Crew Member
The Great American Bagel
01.2025 - Current
Assistant
Teamsters Local 777
10.2024 - Current
Amundsen High School