Paula Jefferson
Phoenix,AZ
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety.
Overview
24
24
years of professional experience
Work History
Home Care Provider
Honor/Home Instead
Phoenix, AZ
11.2022 - Current
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Owner
Paula Sweets Bakery
12.2008 - Current
- Responsible for implementing existing plans and policies, ensuring the successful management of the business, and setting future strategy
- Baker, cashier, phone and walk-in orders, inventory, delivery, and customer service.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed day-to-day business operations.
Assistant Manager
Starbucks
Westchester, CA
06.2000 - 12.2008
- This job assists and supervises a team of store partners to create and maintain the Starbucks Experience for our customers and partners
- The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles of the community in which the store is located.
Sales Representative
Los Angeles Times
Chatsworth, CA
07.2001 - 08.2004
- Able to handle a high volume of calls, able to manage multiple screens while on the phone, handling customers with the most excellent customer service and typing skills mail.
Education
Associate of Arts - Baking And Pastry Arts
Los Angeles Trade Technical College
Los Angeles, CA05.2018
Skills
- Customer service
- Client documentation
- Progress Documentation
- Care Plan Management
- Housekeeping
- Care Plan Adherence
- Behavior redirection
- Meal Preparation
- Patient Care
- Emotional Support
- Excellent Communication
- Patient transaction limits
Personal Information
Authorized To Work: Authorized to work in the US for any employer.
References
- Delina Ramirez, 623-806-9339, Retail Manager
- Conner Gamage, 269-352-7482, Retail Supervisor
Timeline
Home Care Provider
Honor/Home Instead
11.2022 - Current
Owner
Paula Sweets Bakery
12.2008 - Current
Sales Representative
Los Angeles Times
07.2001 - 08.2004
Assistant Manager
Starbucks
06.2000 - 12.2008
Associate of Arts - Baking And Pastry Arts
Los Angeles Trade Technical College