Paula Mccombs
Columbus,OH
Overview
6
6
years of professional experience
Work History
General Manager
SteakNShake
Columbus
09.2023 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Ensured compliance with local health department regulations regarding food safety standards.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Merchandiser
Retsil Ody
Columbus, OH
01.2023 - 08.2023
- Established processes for tracking damaged goods returns from retail outlets.
- Researched new products to determine potential success in assigned stores.
- Conducted regular inventory checks to maintain accurate stock levels.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
Groomer
Expressions grooming
Patriot, Ohio
08.2018 - 08.2023
- Ensured that all equipment used was cleaned after each use according to company standards.
- Organized appointments so that multiple pets could be serviced efficiently without compromising quality of service provided.
- Communicated with customers regarding their pet's needs and recommended additional services or products when necessary.
Shift Manager
McDonald's Restaurant
Rio Grande, Ohio
10.2021 - 08.2022
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Organized special events such as holiday sales or promotional campaigns.
- Provided coaching and guidance to team members when necessary to improve performance.
- Inspected work areas regularly for cleanliness and organization standards.
Education
GED -
Meigs High School
Pomeroy, OHSkills
- P&L Management
- Operations Oversight
- Financial Administration
- Schedule Management
- Staff Supervision
- Customer Relationship Management
- Inventory Control
- Business Development
Timeline
General Manager
SteakNShake
09.2023 - Current
Merchandiser
Retsil Ody
01.2023 - 08.2023
Shift Manager
McDonald's Restaurant
10.2021 - 08.2022
Groomer
Expressions grooming
08.2018 - 08.2023
GED -
Meigs High School