Paula Sarellano Escalante

My role was to be on time always with a positive attitude towards our customers and my coworkers and be responsible.

• Maintained filing system for records, correspondence and other documents.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personne
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Reviewed files and records to obtain information and respond to requests.
• Managed payroll processing for all employees in a timely manner.
• Collaborated with HR to resolve employee payroll inquiries promptly.
• Maintained accurate employee records within the payroll system consistently.
• Onboarded new employees in time reporting and payroll systems.
• Managed the processing of new hires and terminations in the payroll system.
• Managed payroll for temporary, hourly, and salaried employees.
• Verified accuracy of employee hours worked, pay rate changes, deductions, bonuses, and other payroll data.

• Supervised daily cashier activities to ensure efficient operations.
• Trained new cashiers on register procedures and customer service standards.
• Managed cash handling, ensuring accurate transactions and safe deposits.
• Maintained cleanliness and organization of the checkout area for a welcoming environment.

• Managed staff schedules and coordinated team assignments.
• Monitored inventory levels and placed supply orders as needed.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Trained new employees on customer service standards.