MARCUS A BACA

Gas and C-Store Business Unit Private Ownership

• Profit and Loss Responsibility to include new software implementation to provide accurate accounting for business.
• Key Initiative is to enable the sale of business unit.
• Developed and Monitored Quality Metrics to measure to save on costs and prevent losses.
• Mitigated business risks by working closely with staff members and assessing performance.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Managed inventory control, cash control and store opening and closing procedures.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Minimized on-site cash with frequent deposits and high accuracy in predicting operations.

QES Wireline LLC became Quintana Energy Service Inc.

• Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
• Enhanced regional branch performance by implementing proven standard operation procedures to increase job efficiency and revenue.
• Developed and Monitored Quality Metrics to measure to save on costs and prevent losses.
• Traveled to over 6 locations per month to manage each store and perform reviews of individual managers and employees.
• Mitigated business risks by working closely with staff members and assessing performance.
• Supervised daily operations of multi-million dollar Oil Field Service operation.
• Built loyal account base and long-term business relationships with Oil and Gas Operators.
• Developed and rolled out new policies designed to bolster productivity and reduce overall well costs.

Archer Merged with QES Wireline LLC

• Worked with COO to create long-term tactical plan to grow business.
• Managed fiscal, business and operational strategies of divisions.
• Provided accurate, clear and consistent data that produced actionable results and improved operational performance.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Gray Wireline Sold Company to Archer Company

• See Regional Manager Duties under Quintana Energy Services Inc.

• Suggested corrective services to handle customer complaints.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Delegated Operations, Safety and Sales daily tasks to employees, streamlining daily progress and efficiency.
• Supervised daily operations of multi-million dollar Wireline operation.
• Managed, trained and motivated personnel to continuously improve knowledge and abilities in Wireline field service.
• Assisted in recruiting, hiring and training of team members.
• Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.

• Liaised between business and technology units to manage delivery schedules for applications.
• Developed suggestions for technical process improvements to optimize resources.
• Designed, implemented and monitored integration between applications while coordinating updates and developing test cases.
• Analyzed project-related information and made recommendations based on discoveries.
• Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
• Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.

• Oversaw sales forecasting, goal setting and performance reporting for all accounts.
• Handled Multiple client companies and brought in many new accounts.
• Contacted all of new and existing customers to discuss new products and services.
• Maintained central database of key contacts, risk ratings, financial impact and key issues.
• Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
• Monitored market activity and quoted pricing to maintain healthy profit margins.
• Obtained and evaluated credit information about prospective customers.

• 4 Step Progression from Jr Field Engineer to General Field Engineer
• Worked in Multiple Locations in the United States such as the Northeast, Rocky Mountains, Oklahoma, NM, and Texas.
• Expert in all Open Hole Formation Evaluation services.
• Expert in all Cased Hole Formation and casing evaluation services.
• Expert in Pressure Control Operations
• Expert in all Frac and Completion Techniques - Perforating and Stimulation.