Pauline Adalis Dapolito RMA

• Centrifuged blood samples as outlined in clinical protocols.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment
• Verified patients' identification for proper sample collection.
• Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
• Used personal protective equipment correctly to protect coworkers and patients.
• Verified proper storage and transportation of specimens to laboratories.

• Demonstrated adaptability in adjusting priorities according to changing demands while maintaining focus on accuracy and efficiency.
• Supported colleagues in troubleshooting issues.
• Supported team members in achieving daily goals through active collaboration and effective communication.
• Mitigated potential errors by double-checking data entry, minimizing instances of incorrect test order submission or mislabeled specimens.
• Assisted in training new employees on standard operating procedures, fostering a culture of excellence within the team.
• Ensured accurate test results by meticulously verifying patient information and test orders.
• Expedited troubleshooting efforts for problematic samples, liaising closely with technical staff to achieve swift resolution and minimize impact on turnaround times
• Demonstrated expertise in phlebotomy, specimen collection, and basic laboratory testing procedures to support accurate diagnosis and treatment decisions.
• Developed strong rapport with a diverse population of patients, addressing their concerns calmly and professionally during phlebotomy procedures.
• Ensured compliance with all regulatory requirements pertaining to phlebotomy procedures, documentation, and record-keeping practices.
• Mentored new hires, sharing phlebotomy best practices and fostering a supportive team atmosphere.
• Ensured quality control by verifying patient information before performing any phlebotomy procedures.
• Assisted in training new phlebotomy technicians, sharing expertise and best practices to ensure high-quality performance.
• Supported quality assurance initiatives through consistent adherence to established protocols during all aspects of phlebotomy process.
• Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
• Utilized advanced knowledge of phlebotomy techniques in order to skillfully collect samples from difficult or hard-to-access veins.
• Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
• Reduced wait times for results by promptly communicating critical findings to healthcare providers as required.
• Assisted with inventory management, ensuring adequate supplies were maintained for efficient laboratory operations.
• Facilitated increased productivity among team members by providing cross-training opportunities as needed.
• Contributed to the reduction of specimen rejection rates by adhering to strict handling procedures.
• Enhanced laboratory turnaround time by accurately and efficiently accessioning specimens.
• Demonstrated strong attention to detail when entering patient demographic information into electronic systems, minimizing potential errors in records or billing processes.
• Increased accuracy in test ordering by verifying physician orders and clarifying discrepancies when necessary.
• Ensured accurate patient identification for each sample, minimizing errors and mismatching.
• Adhered to laboratory safety procedures to maintain compliance with quality control standards.
• Troubleshot and resolved equipment and process issues.
• Monitored and documented safety standards to verify compliance.
• SPM/Accessioning and BRAD
• Epic
• Verifying Insurance.

Phlebotomy preformed on all patients

primarily covering ER

Trained new hires as to protocol of Hospital

Great relationship with all co workers and supervisor

Assisted all Laboratory Departments as needed.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Taught patients about medications, procedures, and care plan instructions.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.

• Performed medical records management, including filing, organizing and scanning documents.
• Assisted physicians with minor surgeries, including preparing sterile set ups.
• Swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Suture removal, casting and surgical coordination
• Pre and post op care
• Obtained client medical history, medication information, symptoms, and allergies.
• Documented vital signs and health history for patients in clinic and hospital environments.

• Processed patient specimens according to priority and documented results.
• Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
• Maintained documentation on tests performed in lab.
• Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
• Analyzed test data and presented findings using charts and graphs.
• Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
• Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
• Prepared reagents, media and solutions to use for laboratory testing and analysis.
• Monitored testing procedures to meet criteria and maintain quality control.
• Prepared samples for analysis by performing complex sample preparation tasks.

Phlebotomy over 100 per day

Stat lab Hematology, Chemistry, Semen analysis, Urinalysis with Micro, ESR, Pregnancy testing, and QC.

This is where I found my love for Phlebotomy and my passion for the laboratory.

One girl office.

Scheduling, Reception, Stocking, Billing, ICD and CPT.

Assisted with Physical Therapy.