Payten Mattingly
Louisville,KY
Summary
Motivated and organized professional with a strong desire to apply skills in diverse work environments. Seeking entry-level opportunities to further develop and expand skill set. Solid background in customer service. Hardworking and reliable employee known for exceptional organizational skills, proactive approach, and punctuality. Thrives in collaborative team settings, contributing effectively to achieve common goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge
Tarantino
03.2024 - Current
- Maintain high levels of professionalism and discretion when dealing with guests.
- Addressed tenant issues and concerns with timely communication.
- Used software to keep record of financial transactions and rental applications.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Toured incoming prospects and provided information regarding the property.
Delivery Driver
DoorDash
03.2024 - Current
- Achieved scheduled deliveries consistently.
- Ensured timely service by managing order collection and delivery.
- Increased retention rates by maintaining a proactive and positive demeanor.
- Worked closely with restaurant staff and food establishments to validate orders.
Customer Service Representative
Home Depot
03.2022 - 06.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma - General Studies
Jeffersonville High School
Jeffersonville, IN06.2021
Skills
- Customer service
- Time management
- Positive energy
- Phone etiquette
- Leasing management
- Teams meeting and training
- Computer skills
Certification
DT Credential / June 2023
Education and Training
false,other,other
Certificate
Technical Certificate in General Education Transfer Core
Timeline
Concierge
Tarantino
03.2024 - Current
Delivery Driver
DoorDash
03.2024 - Current
Customer Service Representative
Home Depot
03.2022 - 06.2023
High School Diploma - General Studies
Jeffersonville High School
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