Hi, I’m
Payton Buchanan
NC
Summary
Energetic Patient Care Coordinator dedicated to efficient and effective collaboration between care teams, patients and families. Outgoing professional with collaborative and flexible approach to reaching mutually beneficial resolutions.
Overview
8
years of professional experience
4
years of post-secondary education
Work History
Oncology Specialist, Charlotte
Patient Care Coordinator
04.2020 - Current
Job overview
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
The Village Grill
Shift Manager
01.2019 - 08.2021
Job overview
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
Longhorn Steakhouse
Hostess
02.2019 - 08.2020
Job overview
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Harris Teeter
Cashier
01.2018 - 01.2019
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
University of North CarolinaCharlotte, NC
Bachelors of Science in Finance
01.2020 - 12.2022
Central Piedmont Community CollegeMatthews, NC
08.2018 - 01.2020
University Overview
- Member of The Passport Program
Sun Valley High SchoolMonroe, NC
High School Diploma
06.2018 - 06.2018
University Overview
- Member of Varsity Cheerleading
- Received an invitation to the Varsity All-American London Tour
- Participated as a Junior Coach for 4th, 5th, and 6th grade cheerleaders
Skills
- Problem Solving
- Database Coordination
- Insurance Verification
- Time Management
- Insurance Practices
- Patient Records Management
- Organizational Skills
- Critical Thinking Skills
- Benefits Explanations
- Appointment Confirmation
- EMR Systems
- Multitasking Abilities
Certification
- Previously Credentialed in Microsoft Excel, Access, and Word
- Licensed as a ServSafe Manager obtained in 2020
Accomplishments
- Awarded with a BSBA in Finance in 2022.
- Awarded "Employee Spotlight" in May, 2022.
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