Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Payton Holden

Killen,AL

Summary

Responsible professional with several years of experience in a fast-paced service setting. Systematic about taking accurate orders, keeping customers happy, and supporting team success. Highly skilled in multi-tasking as well as time management. Expert at providing exceptional customer service by quickly and energetically completing special requests. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

8
8
years of professional experience

Work History

Waitress

Momma Jean's
Florence, AL
07.2022 - Current
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked back with customers throughout meal service to ensure satisfaction.

Bartender

Logan's Roadhouse
Florence, AL
01.2017 - 03.2022
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Greeted customers and provided excellent customer service.

Education

Registered Behavioral Technician -

Athens State University
Athens, AL
05-2019

Associate of Science - Behavioral Sciences

Northwest Shoals Community College
Muscle Shoals
05-2019

Skills

  • Relationship Management
  • Point of Sale (POS) system operations
  • Item promotion
  • Team Collaboration
  • Upselling techniques
  • Customer Service

Affiliations

I am very passionate about helping the person beside me, no matter where I may be. I am a constant advocate for those battling mental health issues and/or recovery from addiction. Volunteering at the women's shelter, raising money for "Hunt's Haven of Hope", and writing a paper for a grant that was awarded in support of Community Action have been on my agenda in the last year. I feel overwhelmed with gratitude to be in any situation where I can truly lend my hand.

References

References available upon request.

Timeline

Waitress

Momma Jean's
07.2022 - Current

Bartender

Logan's Roadhouse
01.2017 - 03.2022

Registered Behavioral Technician -

Athens State University

Associate of Science - Behavioral Sciences

Northwest Shoals Community College
Payton Holden