Payton Rhodes
Chattanooga,TN
Summary
I am a freshman at UTC studying Child Development in hopes to become a Child Life Specialist. I have been around and familiar with the food business for over 10 years. My dad was a successful business owner, managing his own restaurant. I have been a server the past two years and love it! It is all about the customers satisfaction to me, and I love building new relationships with those I serve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Rock N Dough Pizza And Brewery
09.2021 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Sales Associate
Henderson Tropics
01.2021 - 08.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Dog Daycare Supervisor
Wet Nose Resort
08.2019 - 01.2021
- Enhanced dog safety by implementing effective supervision strategies and monitoring playgroups closely.
- Increased client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Maintained a clean and organized facility for optimal pet health and wellbeing.
- Improved staff performance through regular training sessions, evaluations, and feedback.
- Developed strong relationships with clients, fostering trust in the care provided for their pets.
- Promoted a positive work environment with clear communication and teamwork.
- Ensured timely completion of tasks by delegating responsibilities effectively among team members.
- Managed daily operations efficiently, including scheduling, employee management, and recordkeeping.
Education
No Degree - Child And Family Development
The University of Tennessee - Chattanooga
Chattanooga, TN04.2027
Skills
- Daily Specials Memorization
- Supply Restocking
- Beverage Preparation
- Guest Engagement
- Food Delivery
- Table Bussing
- Safe Food Handling
- Table Setting
- Order Management
- Exceptional Customer Service
- Relationship Management
- Quality Control
- Food Safety Understanding
Certification
I have my ABC card and am licensed to serve alcohol if needed!
Timeline
Server
Rock N Dough Pizza And Brewery
09.2021 - Current
Sales Associate
Henderson Tropics
01.2021 - 08.2021
Dog Daycare Supervisor
Wet Nose Resort
08.2019 - 01.2021
No Degree - Child And Family Development
The University of Tennessee - Chattanooga
Similar Profiles
Kandis WebbKandis Webb
Server at Rock'n Dough Pizza & BreweryServer at Rock'n Dough Pizza & Brewery
Allison HowardAllison Howard
Server at Rock'n Dough Pizza & BreweryServer at Rock'n Dough Pizza & Brewery
Rheanna ColbertRheanna Colbert
Server at Rock’n Dough Pizza & BreweryServer at Rock’n Dough Pizza & Brewery