Brissa Marcos
Chicago,IL
Summary
Proactive and customer-focused, I excelled at Dunkin' Donuts by enhancing customer engagement and streamlining operations. My ability to juggle multiple tasks efficiently, coupled with a strong teamwork ethic, significantly contributed to our team's success. Expertise in customer service and time management led to a noticeable improvement in service delivery and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
Noble Street College Prep
1010 N Noble StSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
06.2023 - Current
Noble Street College Prep
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