Summary
Overview
Work History
Education
Skills
Timeline
Generic
Peggie Sweat

Peggie Sweat

Shift Lead Manager
5955 S 46000 W,UT

Summary

Dynamic and results-driven Shift Leader with extensive experience at Little Caesars, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction through effective communication and efficient order management. Recognized for leadership skills and maintaining high standards of cleanliness and safety in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Crew Member

Little Caesars
10.2025 - 11.2025
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Prepared products following restaurant, health, and safety standards and procedures.

Shift Lead Manager

Family Dollar
05.2024 - 09.2025

Open the store,bank deposit,help unload the truck,stock shelf

Shift Leader

Burger King
10.2023 - 04.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.

Shift Leader

Little Caesars
10.2021 - 02.2022

Deposits,clean,prep,

Education

Nursing

Clearfield Job Corp
Clearfield, UT
10-2004

High School Diploma -

Pocatello High School
Pocatello, ID
06-2003

Skills

Customer service

Customer engagement

Multitasking and organization

Time management

Clear communication

Problem-solving

Cleaning

Drive-thru operations

Cleaning and sanitizing

Beverage preparation

Cash handling

Menu memorization

Verbal and written communication

Food running

Order management

Performance improvement

Safety

Integrity and honesty

Flexible schedule

Taking orders

Heavy lifting

Store opening and closing

Leadership qualities

Timeline

Crew Member

Little Caesars
10.2025 - 11.2025

Shift Lead Manager

Family Dollar
05.2024 - 09.2025

Shift Leader

Burger King
10.2023 - 04.2025

Shift Leader

Little Caesars
10.2021 - 02.2022

Nursing

Clearfield Job Corp

High School Diploma -

Pocatello High School
Peggie SweatShift Lead Manager