Peggy Harrell
Big Sandy,TN
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Customer Service Cashier
SUBWAY®Restaurants
Camden, Tennessee
08.2019 - Current
- Processed customer transactions efficiently at fast-paced restaurant environment.
- Maintained cleanliness and organization of work area and dining space.
- Assisted customers with menu selections and special requests effectively.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Resolved customer complaints promptly to enhance overall dining experience.
- Trained new staff on service procedures and cash handling techniques efficiently.
- Greeted customers and provided friendly customer service.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
Education
Camden Central High School
Camden, TennesseeSkills
- Complaint resolution
- Employee training
- Problem solving
- Conflict management
- Time management
- Critical thinking
- Customer satisfaction measurement
- Empathy and patience
- Active listening
- Calm demeanor
References
References available upon request.
Timeline
Customer Service Cashier
SUBWAY®Restaurants
08.2019 - Current
Camden Central High School