Peggy Lee
Las Vegas,Nevada
Summary
Meticulous professional specializing in calendar management, travel coordination, and document preparation. Demonstrated expertise in enhancing communication and facilitating project tracking to ensure successful outcomes.
Overview
29
29
years of professional experience
Work History
Executive Assistant
MARSH USA, INC
Greenfield , SC
01.1997 - 12.2001
- Managed executive calendars and coordinated meetings for senior leadership.
- Scheduled and arranged travel itineraries for executives and teams.
- Prepared confidential documents for board meetings and ensured accurate submission.
- Tracked project deadlines and deliverables to support project management efforts.
- Facilitated interdepartmental communication to enhance collaboration across teams.
- Developed presentations and reports for stakeholders, both internal and external.
- Maintained inventory of office supplies and coordinated procurement processes efficiently.
- Handled sensitive information discreetly, ensuring company confidentiality in operations.
Administrative Assistant
Cigna Insurance Company
Philadelphia, Pennsylvania
02.1986 - 06.1992
- Processed incoming admissions applications for insurance programs efficiently.
- Scheduled interviews for admissions candidates with relevant departments.
- Facilitated training sessions for new admissions staff on standard procedures.
- Collaborated with teams to optimize admissions process workflow.
- Responded promptly to inquiries regarding admission policies and procedures.
- Managed daily office operations while maintaining organized filing systems.
- Coordinated meetings and appointments to support department staff activities.
- Utilized Microsoft Office Suite to create reports, presentations, and correspondence.
Word Processor Operator
Bell Telephone
Southfield, Michigan
07.1977 - 12.1983
- Operated word processing software, creating and editing documents to meet specifications.
- Maintained document management systems for efficient storage and retrieval processes.
- Collaborated with teams to ensure accuracy and consistency across all documents.
- Reviewed and proofread documents for grammatical and typographical precision.
- Developed templates for standard documents, streamlining creation of letters and forms.
- Implemented effective filing systems to organize important documents systematically.
- Compiled data from various sources into cohesive documents for reference purposes.
- Provided training on word processing operations to enhance team proficiency.
Bank Clerk Typist
National Bank of Detroit
Detroit, Michigan
01.1973 - 06.1977
- Processed customer transactions with accuracy and efficiency.
- Resolved customer issues promptly and professionally.
- Maintained financial records to ensure compliance with standards.
- Collaborated with team members to enhance workflow efficiency.
- Utilized banking software for secure updates of client information.
- Verified customer identification documents and entered data into systems.
- Tracked changes in client information, including addresses and contact details.
- Generated monthly reports on customer activity and transaction trends.
Education
Some College (No Degree) - Administrative & Secretarial Science
Sawyers College of Business
Center Line, MISkills
- Calendar management
- Travel coordination
- Document preparation
- Project tracking
- Presentation development
- Office administration
Timeline
Executive Assistant
MARSH USA, INC
01.1997 - 12.2001
Administrative Assistant
Cigna Insurance Company
02.1986 - 06.1992
Word Processor Operator
Bell Telephone
07.1977 - 12.1983
Bank Clerk Typist
National Bank of Detroit
01.1973 - 06.1977
Some College (No Degree) - Administrative & Secretarial Science
Sawyers College of Business