Peony Franco
Lewisville,TX
Summary
Dynamic Barista Shift Supervisor at Sophia’s Kitchen with a proven track record in training staff and enhancing customer service. I built strong customer relationships and maintained high cleanliness standards, ensuring a welcoming atmosphere that boosted customer satisfaction. I try my best everyday and open for anything.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Sophia’s Kitchen
Lewisville, TX
07.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
Associate Of Arts And Sciences - Economics
Brookhaven College
Dallas, TXSkills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Staff motivation
- Customer service
- Attention to detail
Accomplishments
- Graduated High school in 2023 (Lewisville Highschool)
Languages
Spanish
Professional Working
Timeline
Barista Shift Supervisor
Sophia’s Kitchen
07.2023 - Current
Associate Of Arts And Sciences - Economics
Brookhaven College