Rafaelina M Vargas
PATERSON,NJ
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Foot & Ankle Medical Clinic
Clifton, NJ
02.2017 - Current
- Ensured that the phone was answered by the second ring and enthusiastically greeted all callers
- Set up appointments for physician visits and procedures using calendar software
- Straightened up the waiting room so that it remained neat and organized
- Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers
- Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal
- Observed strict HIPAA guidelines at all times according to company policy
- Processed patient payments and scanned identification and insurance cards
- Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
- Pleasantly greeted each patient and offered the desk sheet for easy sign-in
- Interviewed patients to collect medical information and insurance details
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants
- Updated group medical records and technical library to support smooth office operations
- Took messages from patients and relayed to the appropriate staff
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence
- Prepared and sent financial statements to support bookkeeping functions
Education
High School Diploma -
Matias Ramon Mella
Dominican Republic2012
Skills
- HIPAA guidelines
- Referral verification
- Oral and written communication
- Front desk operations
- Relationship Building
- Telephone etiquette
- Proficient in [Software]
- Patient callbacks
- Team leader
- Talented in minor surgery assistance
- Filing mastery
- Relationship and team building
Additional Information
Bilingual, data entry, Kareo certified learning path title, Kareo certified user in learning path for biller, Knowledge of Microsoft Word, Medical Terminology, Prior-Authorization, Computer literate, team player, HIPPA certified.
Timeline
Medical Receptionist
Foot & Ankle Medical Clinic
02.2017 - Current
High School Diploma -
Matias Ramon Mella