Percy Despanie
Antioch,CA
Summary
Skilled Residential Counselor with a proven track record at Bay Area Community Services, adept in trauma-informed counseling and demonstrating exceptional multicultural sensitivity. Achieved significant improvements in client progress through innovative residential care strategies. Expert in HIPAA protocols, fostering trust and confidentiality.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Residential Counselor
bay Area Community Services(BACS)
Antioch, CA
11.2023 - Current
- Compiled residents' daily activities and quantities of supplies used to prepare reports
- Interfaced with residents to address and resolve complaints or grievances.
- Mediated interpersonal problems between residents.
- Participated in team meetings to discuss updates on client progress as well as strategies for improvement.
In Home Care
Paris Marshall Private Client
Rodeo, CA
01.2016 - 11.2023
- Communicated regularly with family members regarding the status of their loved one's health condition.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Tracked and reported clients' progress based on observations and conversations.
EVS Housekeeper
Highland Hospital
Oakland, CA
01.2012 - 01.2016
- Kept business entrances clean, tidy and professional in appearance.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Serviced, cleaned and restocked restrooms.
- Followed safety processes for all manual and electric cleaning equipment.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
Janitor
Cathy's Comfortable Living
Sacramento, CA
01.2008 - 01.2011
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Stripped, sealed, finished and polished floors to maintain longevity and health.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
Direct Support Professional
Family Group Home
San Francisco, CA
01.1999 - 01.2008
- Assisted clients with maintaining good personal hygiene.
- Consulted with client care team to continually update care plans.
- Contributed to case reviews of client status and progress.
- Transported clients to doctor's appointments and errands.
- Assisted in planning and implementing recreational activities for participants.
- Built strong and trusting rapport with clients and loved ones.
Education
Associate of Arts - Liberal Arts
Los Medanos College
Pittsburg, CA06-2013
High School Diploma -
Balboa High School
06-1998
Skills
- Trauma-informed counseling
- Residential care
- Residential treatment programs
- Multicultural sensitivity
- Counseling and coaching
- HIPAA protocols
Certification
BSJ/CPR
Timeline
Residential Counselor
bay Area Community Services(BACS)
11.2023 - Current
In Home Care
Paris Marshall Private Client
01.2016 - 11.2023
EVS Housekeeper
Highland Hospital
01.2012 - 01.2016
Janitor
Cathy's Comfortable Living
01.2008 - 01.2011
Direct Support Professional
Family Group Home
01.1999 - 01.2008
BSJ/CPR
Associate of Arts - Liberal Arts
Los Medanos College
High School Diploma -
Balboa High School
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