Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Perla Canada

Pleasanton,CA

Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of 10 years of guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Overview

10
10
years of professional experience

Work History

Cashier Team Lead

Ulta
Livermore, CA
10.2021 - Current
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Trained new cashiers on proper use of registers and store policies.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Monitored cashier performance, providing feedback as needed.

Janitorial Manager

Self Employed Web
Pleasanton, CA
01.2021 - Current
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Checked quality of work regularly through inspections and official assessments.
  • Managed team supplies to maintain budgets and meet work demands.
  • Managed the daily scheduling of janitors to ensure adequate coverage for all areas needing cleaning services.
  • Monitored supply levels and placed orders as necessary for replenishment of cleaning materials.

Assistant Store Manager

Calvin Klein
Livermore, CA
08.2014 - 02.2020
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Prepared staff work schedules and assigned team members to specific duties.

Education

High School Diploma -

DEL VALLE
Livermore, CA
06-2006

Skills

  • Positive Attitude
  • Store Opening and Closing
  • Flexible Schedule
  • New Hire Training
  • POS System Operation
  • Punctual and Reliable
  • Upselling Strategies
  • Retail Merchandising
  • Merchandise Stocking

Languages

Spanish
Professional

Affiliations

  • Puzzle building
  • Organizing closets for love ones
  • Crafting with my kids

Timeline

Cashier Team Lead

Ulta
10.2021 - Current

Janitorial Manager

Self Employed Web
01.2021 - Current

Assistant Store Manager

Calvin Klein
08.2014 - 02.2020

High School Diploma -

DEL VALLE

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