Pete Rolland
Meineke Car Care
Beaverton,OR
13
years of professional experience
Dependable Service Manager known for multitasking and organizational skills. Experienced in overseeing operations, training teams, and implementing process improvements. Ready to leverage expertise to enhance service delivery and meet organizational goals.
Work History
Service Manager
13 Years 5 Months- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented process improvements that enhanced workflow efficiency and reduced service times.
- Trained and mentored staff on best practices for automotive service and customer interaction.
- Managed inventory control, ensuring availability of parts while minimizing excess stock.
- Developed strong relationships with customers, fostering loyalty through exceptional service experiences.
- Coordinated scheduling for technicians to optimize resource allocation and meet demand.
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
Education
High School Diploma
Skills
Team leadership
Problem-solving
Multitasking
Time management
Dependable professional
Customer service management
Goal-oriented
Reliable and responsible
Trustworthy and honest
Positive attitude
Outgoing and energetic
Timeline
Service Manager
Meineke Car Care
03.2013 - CurrentRead More
Edison High School
High School Diploma
Read More