Results-driven Comfort Advisor known for reliability and strong problem-solving skills. Experience in diagnosing HVAC issues and delivering tailored solutions. Committed to enhancing client comfort and operational efficiency through expert industry knowledge.
Work History
Comfort Advisor
10 Years 6 Months
Kettle Moraine Heating and Air Conditioning | 02.2016 - 08.2026
Educated clients on energy-efficient HVAC solutions to enhance comfort and reduce operational costs.
Collaborated with installation teams to ensure seamless transitions from consultation to project execution, optimizing workflow efficiency.
Leveraged industry knowledge to educate customers on the best solution for their home comfort needs.
Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
Service Technician
2 Years 8 Months
Capital Heating & Cooling | 06.2013 - 02.2016
Diagnosed and repaired HVAC systems, ensuring optimal performance and customer satisfaction.
Conducted routine maintenance on heating and cooling units, enhancing system longevity.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Explained diagnostic findings to customers and outlined repair costs and replacement equipment options
Installation and Service Technician
3 Years 1 Month
Heating & Cooling Solutions | 05.2010 - 06.2013
Installed heating and cooling systems according to manufacturer specifications and safety regulations.
Diagnosed and repaired HVAC equipment, ensuring optimal performance and energy efficiency.
Conducted routine maintenance checks, identifying potential issues before they escalated.
HVAC Installer
10 Years 4 Months
Donovan & Jorgenson | 01.2000 - 05.2010
Installed HVAC systems in residential and commercial buildings following project specifications and safety standards.
Trained junior installers on techniques, tools, and safety protocols to enhance overall team performance.
Conducted routine maintenance checks on HVAC systems, identifying potential issues before they escalated.