Peter Desilva
Deer Park,NY
Summary
Dedicated Customer Service Professional experienced in enhancing customer experiences and efficiently resolving inquiries. Thrived in fast-paced retail environments through effective multitasking and problem-solving skills. Committed to delivering exceptional service and contributing to overall customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hollister.Co
Deer Park, New York
08.2025 - Current
- Assisted customers in product selection and provided knowledgeable recommendations.
- Engaged with customers to understand their needs and resolve inquiries promptly.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Operated point-of-sale system to process transactions efficiently and accurately.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled returns and exchanges, ensuring compliance with store policies and procedures.
- Participated in inventory management, including restocking shelves and tracking product levels.
- Handled customer complaints in a professional manner.
Assistant Manager
Namkeen Bazaar
Stony Brook, New York
06.2026 - 08.2026
- Assisted in managing daily operations of retail food establishment.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and complaints to ensure satisfaction with services.
- Trained new employees on customer service and product knowledge standards.
- Coordinated inventory management and restocking processes for snack products.
- Implemented promotional displays to enhance product visibility and customer engagement.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
all round Woker
apna bazaar
Commack, New York
06.2026 - 08.2026
- Assisted customers with product selection and inquiries.
- Processed transactions accurately at the cash register.
- Stocked shelves and ensured product displays were visually appealing.
- Collaborated with team members to fulfill inventory needs.
- Completed day-to-day duties accurately and efficiently.
Sales Associate
Spirit Hollowen
Greenlawn, New York
08.2024 - 11.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Engaged with customers to understand their needs and resolve inquiries promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Maintained store cleanliness and ensured merchandise was organized and visually appealing.
- Participated in inventory management, including restocking shelves and tracking product levels.
Store Clerk
7-eleven
Deer Park, New York
09.2023 - 04.2024
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Assisted customers with product inquiries and service requests.
- Operated cash register and processed customer transactions efficiently.
- Handled customer complaints and provided effective solutions quickly.
- Maintained store cleanliness and organized merchandise displays regularly.
- Stocked shelves with products and ensured proper inventory rotation.
- Monitored product expiration dates and removed outdated items promptly.
Education
High School Diploma -
Deer Park Highschool
Deer Park, NY06-2026
Skills
- Retail Sales
- Customer service
- Customer support
- Upselling
- Inventory Management
- customer satisfaction
Timeline
Assistant Manager
Namkeen Bazaar
06.2026 - 08.2026
all round Woker
apna bazaar
06.2026 - 08.2026
Sales Associate
Hollister.Co
08.2025 - Current
Sales Associate
Spirit Hollowen
08.2024 - 11.2024
Store Clerk
7-eleven
09.2023 - 04.2024
High School Diploma -
Deer Park Highschool