Peter Duncan

• Oversaw daily operations, ensuring compliance with company policies and safety regulations.
• Trained and mentored staff, fostering a collaborative team environment.
• Led team that traveled stores to organize the stores in order to create efficiency to help improve ordering, productivity, and reduce loss.
• Developed and enforced customer service standards, enhancing overall guest satisfaction.
• Helped lead region completing store visits, mentoring new or troubling general managers.
• Grown gallons in time by close to a million per month and food sales expected to be approaching 2 million this year.

• Managed budgets and financial reporting for the district, ensuring profitability and fiscal responsibility.
• Enhanced safety standards across all locations by implementing updated protocols and conducting regular audits of facilities.
• Converted stores from Food Lion concept to Bottom Dollar food concept coordinating with construction, marketing, distribution, and multiple other departments to ensure smooth transition and solid grand openings.
• Partnered with corporate team on strategy of brand concepts to provide insight on what was effective and what areas required change to improve customer buy in and/or store efficiency.
• Helped position Bottom Food to be the emerging growth Brand for Food Lion LLC before merger.

Held various positions while attending East Carolina University from Warehouse selector to store clerks and then as a grocery manager, assistant manager and store manager before becoming the District Manager to lead the new brand of Bottom dollar Food.