Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Peter Ramirez

Tulare,CA

Summary

Seasoned Closing Manager with a proven track record at Target, enhancing guest service culture and driving operational efficiency. Expert in relationship building and customer service, with a knack for leveraging diagnostic equipment to boost engine performance. Achieved significant sales growth by fostering team development and prioritizing guest experience.

Overview

8
8
years of professional experience

Work History

Closing Manager

Target
Tulare, CA
10.2021 - 01.2025
  • Guest service fundamentals and experience building and fostering a guest first culture across the store
  • Driving storewide sales volume and profitability results
  • Developing effective business partnerships across store to achieve common goals
  • Workload efficiency across the store including leading closing routines and coaching team members in all areas
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
  • Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience
  • Assist leaders through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and meetings as connection points
  • Support your leader with store operations by seeing the store through the lens of the guest, establish consistent routines and help ensure departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day
  • Assist in creating a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs

Closing Expert

Target
Visalia, CA
10.2019 - 10.2021
  • Secondhand to the closing team lead, the main focus would be floor recovery, and I would work in whatever area needed help.
  • Would help to close the lead with closing the store.
  • Make sure my peers stay on task throughout the night.
  • Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
  • Help guests all day, providing excellent customer service.
  • Consistently execute closing routines to deliver a clean and organized store

Auto Parts Specialist

Cotton Center Auto Parts
Porterville, CA
02.2017 - 11.2018
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
  • Wrote and recorded orders for merchandise or entered orders into computers.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Organized storage areas to ensure efficient retrieval of products.
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Cross-referenced part numbers between different manufacturers' catalogs.
  • Located and labeled parts to maintain organized inventory of stock.
  • Received, examined and reshelved returned parts.
  • Inspected returned parts for defects, damage or wear.

Education

GED -

Tulare Union High School
Tulare, CA
06-2017

Skills

  • Store opening and closing procedures
  • Employment verification
  • Operational efficiency
  • Relationship building
  • Customer service
  • Battery replacements
  • Oil changes
  • Brake systems
  • Engine performance
  • Oil change expertise
  • Fluid checks
  • Wheel alignment
  • Suspension system experience
  • Battery testing
  • Diagnostic equipment

Affiliations

  • i build cool low cars on my free time aswell as do maintenance on all my vehicles

Languages

English
Professional

Timeline

Closing Manager

Target
10.2021 - 01.2025

Closing Expert

Target
10.2019 - 10.2021

Auto Parts Specialist

Cotton Center Auto Parts
02.2017 - 11.2018

GED -

Tulare Union High School

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Peter Ramirez