Dynamic Inside Sales Representative with proven expertise in lead generation, client account management, and product demonstrations. Committed to enhancing customer satisfaction through effective communication and meticulous attention to detail.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Natus Medical
Dallas, Texas
05.2023 - Current
Generated leads through targeted outreach and effective communication strategies.
Managed client accounts and ensured satisfaction with Natus Medical products.
Conducted product demonstrations to educate clients on medical solutions.
Maintained accurate records in CRM systems for tracking sales activities.
Supported marketing initiatives by providing feedback on customer needs.
Provided customers with product information, pricing and availability.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Delivered superior customer support to improve account retention rate.
Data Analyst/EEG Technician
Integris Neuro
Dallas, Texas
02.2022 - 05.2023
Maintained databases, ensuring accuracy and reliability of patient information.
Conducted EEG tests on patients to monitor brain activity and diagnose conditions.
Prepared equipment and ensured proper functioning before patient procedures.
Maintained detailed records of EEG tests and patient information for review.
Filed, maintained and transmitted EEG records and physician interpretations to keep providers, patients and families well informed.
EEG Technologist
Dell Children's Medical Center
Austin, Texas
11.2019 - 01.2022
Prepared and applied EEG electrode placements for accurate brain activity monitoring.
Assisted in conducting routine EEG tests on pediatric patients with various conditions.
Operated EEG equipment to record and analyze electrical brain activity data.
Collaborated with medical staff to ensure proper patient care during procedures.
Educated families about the EEG process and what to expect during testing.
Documented patient information such as medical histories, medications, test results, and other relevant details.
Worked with neonates, infants, children, adults and geriatric patients, making patients comfortable, answering questions and monitoring health.
Marketing Team Member
Texas Motor Speedway
Fort Worth, Texas
11.2017 - 11.2019
Provided administrative support to the marketing department.
Coordinated with the sales team to create marketing materials for trade shows and events.
Assisted in the production of promotional videos and photoshoots.
Supported the marketing team in daily administrative tasks.
Coordinated logistics for trade show setups and breakdowns efficiently.
Distributed marketing materials to enhance brand visibility during events.
Managed booth displays to ensure an inviting atmosphere for visitors.
Provided samples of products to potential customers.
Education
Bachelor of Science - Exercise And Sports Science
Texas State University
San Marcos, TX
12-2021
Skills
Customer relationship management
Client account management
Lead generation
Product demonstrations
Outbound calling
Team collaboration
Effective communication
Customer support
Accomplishments
Graduated with Cum Laude Honors at Texas State University
Achieved or exceeded quota in 8 out of last 10 sales quarters
Extensive relationships with hospitals and physicians across Texas
Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.Product Engineer (Customer Quality Services – S/A Body) at Toyota Motor North America, Inc.