PEYTON MCCUEN
West Chester,PA
Summary
Highly motivated employee with exceptional customer service skills. Proven ability to engage guests and optimize operations through strong multitasking and task prioritization. Strong work ethic and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Hostess
LaScala's Fire
04.2024 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table assignments and guest flow.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Communicated wait times and special requests to kitchen staff efficiently.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Cashier-Seasonal Work
Cherry Hill Programs
03.2023 - 03.2024
- Greeted customers and answered any questions thy had about the store's products and services.
- Processed customer transactions efficiently and accurately using cash, check, credit card, gift card or automatic debit.
Human Resource Intern
Q2 Strategies
06.2023 - 08.2023
- Supported onboarding activities for new hires, such as contracts and employee handbooks.
- Organized and maintained personnel records in a secure database.
- Answered phone and performed clerical duties to assist Human Resources department.
Education
Marketing
West Chester University of Pennsylvania
West Chester, PA05-2028
High School Diploma -
Washington Township High School
Sewell, NJ06-2024
Skills
- Exceptional Customer Service
- Guest engagement
- Strong multitasking
- Active learning
- Task prioritization
Timeline
Hostess
LaScala's Fire
04.2024 - Current
Human Resource Intern
Q2 Strategies
06.2023 - 08.2023
Cashier-Seasonal Work
Cherry Hill Programs
03.2023 - 03.2024
Marketing
West Chester University of Pennsylvania
High School Diploma -
Washington Township High School