Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Peyton Theisen

Knoxville,TN

Summary

Passionate and motivated professional with a love for travel and customer service. Skilled Social Worker with 5+ years of experience in customer/client-facing roles looking to make a career change and try something new.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Case Manager

TN Department of Children’s Services
Knoxville, TN
07.2025 - Current
  • Evaluated client needs, created service plans, and tracked progress towards established goals.
  • Delivered immediate support to families in distress.
  • Conducted home visits to assess safety of clients' living environments.

Server / Brand Ambassador

Single Barrel Events
Maryville TN, TN
05.2025 - Current
  • Delivered exceptional customer service and positive guest experiences.
  • Managed food and beverage orders with attention to detail.
  • Engaged customers through product demonstrations and interactive promotions.

Youth Program Coordinator

Bridge Refugee Services
Knoxville, TN
02.2024 - 07.2025
  • Assisted families in navigating resources and community programs.
  • Developed engaging activities for youth in refugee communities.
  • Trained volunteers on best practices for working with youth refugees.

Barista

Starbucks
Alcoa, TN
01.2021 - 05.2023
  • Greeted customers and completed orders for specialty beverages and food items.
  • Provided excellent customer service by responding to customer concerns quickly and professionally.
  • Maintained clean work environment by wiping down counters, washing dishes, and cleaning floors, ensuring compliance with health standards.

Education

Bachelor of Arts - French And Francophone Studies; Linguistics Minor

University of Tennessee
Knoxville, TN
05-2023

Skills

  • Sales and Customer Service
  • Safety assessment
  • Decision-making
  • Adaptability
  • Conflict resolution
  • Teamwork & collaboration
  • Cultural awareness & competency

Languages

French
Full Professional
Spanish
Limited

Certification

CPR / AED ; De-escalation techniques

Timeline

Case Manager

TN Department of Children’s Services
07.2025 - Current

Server / Brand Ambassador

Single Barrel Events
05.2025 - Current

Youth Program Coordinator

Bridge Refugee Services
02.2024 - 07.2025

Barista

Starbucks
01.2021 - 05.2023

Bachelor of Arts - French And Francophone Studies; Linguistics Minor

University of Tennessee
Peyton Theisen