Phillip Richardson
Tucson,AZ
Summary
Dynamic leader with a strong background in residential program management. Notable achievements include improving staff performance and ensuring regulatory compliance while fostering positive relationships with residents and families. Ready to leverage expertise to drive program success.
Overview
21
21
years of professional experience
Work History
Residential Program Supervisor
Easterseals Blake Foundation
05.2005 - 12.2025
- Supervised daily operations of residential programs, ensuring adherence to organizational policies and best practices.
- Trained and mentored staff on effective program implementation.
- Managed budgets responsibly, monitoring expenses closely to ensure financial stability for the program while maximizing resources available for resident care.
- Established and maintained a high standard of cleanliness and organization within the residential facility, promoting a comfortable and welcoming atmosphere for all.
- Ensured compliance with state regulations by maintaining accurate records, conducting internal audits, and participating in external reviews.
- Facilitated open communication among staff members, encouraging collaboration and teamwork.
- Coordinated community outings for residents, enriching their lives through social interaction and integration into the local area.
- Increased resident satisfaction by actively addressing concerns and promptly resolving issues as they arose.
- Fostered a supportive and compassionate living environment through regular communication with residents and their families.
- Enhanced resident care by effectively managing and overseeing staff in daily activities
- Promoted a positive work culture by providing ongoing feedback, recognition, and support to staff members.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
Education
High School Diploma -
Rincon High School
Tucson, AZ06-1977
Skills
- Training and mentoring
- Individualized support plan
- Positive working relationships
- Regulations and compliance
- Staff performance assessments
- Medical and clinical supervision
Accomplishments
I began my career in 1993 when I was hired by CPES as a Direct Support Provider.
Within 3 mos I was promoted to Lead Staff and shortly after to Supervisor.
During my time with CPES of 11 years, I received seven employee of the month awards. I Supervised a home with 5 males which was considered a very aggressive home. Within 2 years, aggression was almost to zero. I moved on from CPES to pursue a Program Coordinator position.
My time at PPEP as a Program Coordinator was the most difficult position I haver ever held but also the most rewarding. This position wasn't condusive to my family with small children. I move to Easterseals after 1 year with PPEP.
At Easterseals I began Lead staff duties immediately and was promoted to supervisor.
My accomplishments were my interaction with both parents and the members we served. I've received bonuses and merit raises.
I truly enjoyed my time and excelled in all aspects of my positions as a program supervisor. I left my position with Easterseals during my 21 year.
Timeline
Residential Program Supervisor
Easterseals Blake Foundation
05.2005 - 12.2025
High School Diploma -
Rincon High School