Phillip Ybarra
Reno
Summary
My name is Phillip, I am currently 21 years old and looking to step my foot in the door in a place I feel I can provide the most to and have the same in reciprocation. Sports have always played a large role in might life teaching me skills to make any task, whether in a group or solo, possible. Though out my scholastic career I challenged myself going through both advanced science and math along with 4 years of a foreign language/ culture (Spanish) classes. I enjoy finding myself in situations I have to make quick, logical, thoroughly thought decisions, and putting my head down to achieve the task at hand. I am very eager to enter myself back into the work force and am grateful to any opportunity that may arise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SALES REPRESENTATIVE
Prime Communications
Gardnerville, NV
01.2024 - 06.2025
- Engaged customers through personalized interactions to identify their needs and preferences.
- Demonstrated product features and benefits, fostering informed purchasing decisions by customers.
- Processed transactions efficiently while maintaining a welcoming and organized sales environment.
- Resolved customer concerns promptly, leading to improved retention and loyalty levels.
- Collaborated with team members to achieve sales targets and enhance customer satisfaction.
- Streamlined inventory management practices, minimizing stock discrepancies and enhancing workflow efficiency.
- Utilized point-of-sale systems to manage transactions accurately and efficiently each day.
- Developed strong knowledge of current products, ensuring relevant recommendations for customers' needs.
- Generated additional sales opportunities with upselling and cross-selling techniques.
RETAIL SALES CONSULTANT
Premium Wireless
Gardnerville, NV
06.2020 - 12.2023
- Managed multiple tasks simultaneously in fast-paced retail environments.
- Utilized problem solving skills to resolve customer issues quickly.
- Product knowledge to effectively explain features and benefits of products to customers.
- Experienced in selling phones.
- Team player and willing to help others.
- I don't become overwhelmed due to a busy store
- Developed product knowledge to effectively explain features and benefits of products to customers.
- Assisted customers with selecting merchandise based on individual needs and preferences.
Education
HIGH SCHOOL DIPLOMA - undefined
Douglas High School
Gardnerville, NV06.2022
Skills
- Retail Knowledge
- Handling Customer Complaints
- Customer Satisfaction
- Sales Expertise
- Teamwork and Collaboration
- Strategic Selling
- Customer Assistance
- Sales Problem-Solving
- Product and service knowledge
- Sales strategy development
- Complex Problem-solving
- Objection handling
Certification
Divers License
Timeline
SALES REPRESENTATIVE
Prime Communications
01.2024 - 06.2025
RETAIL SALES CONSULTANT
Premium Wireless
06.2020 - 12.2023
HIGH SCHOOL DIPLOMA - undefined
Douglas High School