Phyllis Armstrong
Loganville,GA
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
15
15
years of professional experience
Work History
Server
Shaner Hotel Group
Atlanta, GA
02.2021 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Room Service Attendant
Lemeridien
Atlanta, GA
03.2010 - Current
- Delivered pleasant guest experiences with friendly service and caring demeanor.
Housekeeper
Daniella Julissah
Loganville, GA
10.2023 - 04.2024
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education
High School Diploma -
Avondale High School
Decatur05-1974
Skills
- Daily specials memorization
- Food inspection
- Hostess support
- Team member support
- Table resetting
- Order delivery practices
Accomplishments
- Employee of the Month several times
- Employee of the year twice
Timeline
Housekeeper
Daniella Julissah
10.2023 - 04.2024
Server
Shaner Hotel Group
02.2021 - Current
Room Service Attendant
Lemeridien
03.2010 - Current
High School Diploma -
Avondale High School
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