Phyllis Stembridge
Fairburn,GA
Summary
Dynamic Practice Manager at Snapfinger Woods Pediatrics with a proven track record in optimizing workflows and enhancing patient care. Skilled in schedule and staff management, I successfully improved reimbursement rates through meticulous billing oversight and fostered a collaborative team environment, demonstrating strong problem-solving abilities and commitment to practice excellence.
Overview
9
9
years of professional experience
Work History
Practice Manager
Snapfinger Woods Pediatrics
11.2016 - Current
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed close working relationships with front office and back office staff.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
- Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed all aspects of billing and coding, reducing errors and improving reimbursement rates.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Business Managment -
Georgia Perimeter College
Decatur, GA05-2021
Skills
- Schedule management
- Staff management
- Practice management
- Workflow management
- Records management
- Supplies ordering
- Continuous improvement
- Hiring medical personnel
- HIPAA and OSHA regulations
- Staff supervision
- Insurance verification
- Claims processing
- Payment posting
- Problem-solving
Timeline
Practice Manager
Snapfinger Woods Pediatrics
11.2016 - Current
Business Managment -
Georgia Perimeter College
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