Kaitlyn (Joey) Walter
Grosse Pointe,MI
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
8
8
years of professional experience
Work History
Crew Member
Trader Joe's
02.2022 - Current
- Delivered exceptional customer service by assisting shoppers with inquiries and product selections.
- Maintained a clean and organized store environment to enhance customer experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and cash handling.
- Collaborated with team members to optimize inventory management and stock replenishment processes.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Shift Leader
Plato's Closet
09.2018 - 02.2022
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored new staff, enhancing team performance and customer service skills.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Assisted customers over the phone by providing knowledgeable information and guidance.
Education
Associate's Degree - General Studies
Macomb Community College
Warren, MI05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cleaning and sanitizing
- Telephone etiquette
Timeline
Crew Member
Trader Joe's
02.2022 - Current
Shift Leader
Plato's Closet
09.2018 - 02.2022
Associate's Degree - General Studies
Macomb Community College