Porshia Mitchell
Wichita,KS
Overview
19
19
years of professional experience
Work History
Patient Access Representative
Ascension Via Christi St. Francis
Wichita, KS
12.2024 - Current
- Verified insurance coverage and obtained authorizations, reducing claim denials by 50% through meticulous attention to detail
- Maintained EMR system accuracy by updating patient information and documenting interactions, ensuring compliance with coding standards
- Collaborated with healthcare team to support timely, quality patient care enhancing overall experience
- Greeted and checked in patients, collecting accurate demographic and insurance data to support billing processes
- Assisted in coordinating referrals to specialists, streamlining patient care transitions
- Scheduled patient appointments, optimizing provider schedules and reducing wait times
- Resolved patient inquiries regarding appointments, insurance, and billing discrepancies, improving satisfaction
Patient Access Registration Specialist
UCHealth FSED-Aurora-CO
Aurora, CO
01.2024 - 07.2024
- Served as first point of contact for emergency department patients, registering them into Epic system to expedite admissions
- Maintained copay collection success rate above 50%, positively impacting revenue cycle management
- Processed Red Patient admissions in under 2 minutes for life-threatening cases, improving emergency response efficiency
Student Alumni of CCS Coding Practicum
DeVry University
Naperville, IL
02.2024 - 06.2024
- Completed 40-hour internship applying medical coding skills in a healthcare environment, gaining practical experience in coding and billing processes
Certified Professional Coder- Emergency Department
Via Christi Health System- St. Francis/St. Joseph Hospital
Wichita, KS
11.2007 - 01.2011
- Responsible for abstracting medical information directly from medical records in order to properly assign diagnosis and procedure codes to ensure accurate and timely billing
- Participated in daily coding audits to further improve accuracy
- Assisted in the creation of tracking system in order to assess benchmarking standards for chart coding
Timeline
Patient Access Representative
Ascension Via Christi St. Francis
12.2024 - Current
Student Alumni of CCS Coding Practicum
DeVry University
02.2024 - 06.2024
Patient Access Registration Specialist
UCHealth FSED-Aurora-CO
01.2024 - 07.2024
Certified Professional Coder- Emergency Department
Via Christi Health System- St. Francis/St. Joseph Hospital
11.2007 - 01.2011