Portia Price
Washington,DC
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
9
9
years of professional experience
Work History
Teller Supervisor
Wells Fargo Bank, N.A.
Washington, DC
11.2023 - Current
- Handle customer transactions including check cashing, deposits, withdrawals, transfers, loan payments and cashier checks.
- Provided exceptional customer service during high-volume periods, demonstrating professionalism under pressure.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Fostered a positive work environment by promoting open communication and collaboration among team members.
- Counted, verified and handled bank deposits and armored car transactions.
- Educated customers on online banking and mobile banking applications.
- Maintained friendly and professional customer interactions.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Follow banking/teller procedures accurately
- Assisted customers with banking needs and inquiries.
- Referred customers to bakers for specialized services.
Nanny
McNeal Family
Washington, DC
08.2019 - 11.2023
- Supported children in play activities, meals and snacks, hygiene and socialization
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Built positive and nurturing environments to support child social and emotional growth
- Implemented positive discipline and redirection
- Provided children with necessary or emergency medical needs
- Engaged with children on an age-appropriate level.
Assistant Teacher
Kingdom Kids
Washington, DC
08.2017 - 07.2019
- Provided one-on-one and group-based learning support to maintain student progress and development
- Created an enjoyable and interesting learning environment for 8 students each year (6wks-2yrs old)
- Drafted lesson plans and submitted them for review and feedback in a timely manner
- Maintained accurate and complete records for 8 students
- Completed daily reports, meal count sheets and attendance logs
- Partnered with teachers to plan and implement lessons following the school's curriculum, goals and objectives.
Store Manager
Capital Teas
Washington, DC
06.2015 - 05.2016
- Managed inventory control, cash control and store opening and closing procedures
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback
- Completed point of sale opening and closing procedures
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
- Rotated merchandise and displays to feature new products and promotions
- Coached sales associates on product knowledge by using a wide variety of training tools
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing a platform for all to voice concerns.
Education
High School Diploma -
Dunbar High School
Washington, DC06.2002
Skills
- Cash Handling
- Cash Draw Balancing
- Decision-Making
- Active Listening
- Excellent Communication
- Attention to Detail
- Multitasking Abilities
- Exceptional customer service
- Strong Work Ethic
- Customer Service
- Reliable and Responsible
- Team Leadership
Timeline
Teller Supervisor
Wells Fargo Bank, N.A.
11.2023 - Current
Nanny
McNeal Family
08.2019 - 11.2023
Assistant Teacher
Kingdom Kids
08.2017 - 07.2019
Store Manager
Capital Teas
06.2015 - 05.2016
High School Diploma -
Dunbar High School