Preston Craig

• Build relationship with customer in order to obtain loyalty

• Understanding products and how they can benefit our customer depending on the situation

• Coaching and mentoring staff to ensure high customer satisfaction

• High call volumes to ensure we are capturing all business

• Growing sales, gallons, and margins and exceeding the previous years numbers

• Obtaining new accounts and growing each business

• Monitored sales performance and identified areas for improvement in processes.

• Supported store managers with day-to-day operations
• Exceeded contractor expectations daily by accurately processing and organizing orders.
• Ensured store cleanliness and presentation, working on any areas in need of improvement immediately.
• Supported recruiting, training, and professional development efforts.
• Handled problems to grow customer relations, maintain brand loyalty and recapture lost revenue opportunities.
• Oversaw cash handling procedures, including opening and closing registers, making bank deposits, and reconciling daily sales reports.
• Looked over sales data to identify trends and opportunities for growth or improvement within store.
• Coordinated weekly cycle counts to maintain inventory accuracy.
• Inspected incoming inventory for damage and reconciled physical counts with digital records and resolved discrepancies.

• Installed, repaired and maintained drywall, wall texturing and textured ceilings.
• Achieved desired finish with brushes, spray guns and specialty techniques.
• Completed basic repairs, removing imperfections and filling holes.
• Removed old finishes from different surfaces by stripping, sanding and wire brushing existing layers.
• Prepared surfaces for painting by cleaning and sanding materials.
• Reviewed and discussed work orders with supervisors to understand project requirements.
• Reached high interior and exterior spaces with scaffolding, ladders and planks.
• Applied paint to brush, rollers, or spray gun systems based on specific objectives of each project.

• Assisted with opening and closing duties including cleaning tasks, restocking supplies, and preparing tables for next service.
• Took customer orders accurately and relayed them to kitchen staff.
• Worked closely with other waitstaff members to provide seamless service during busy times.
• Performed regular table checks to ensure customer satisfaction with their dining experience.
• Verified customer IDs to meet minimum age requirements for alcoholic beverages.