Preston Fuller
Lancaster
Summary
Enthusiastic, professional, and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Hardworking crew member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with field knowledge and dedication to going beyond to properly complete tasks.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Jersey Mike's Subs
Lancaster
02.2024 - Current
- Coordinated customer service initiatives to ensure consistent delivery of excellent customer service.
- Resolved customer service issues promptly and courteously.
- Developed and implemented hospitality service strategies to maximize customer satisfaction.
- Monitored customer activity in order to detect potential theft or safety hazards.
- Provided crisis intervention services when needed by utilizing deescalation techniques or referring clients to appropriate professionals for further assistance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
William J. Pete Knight High School
Palmdale, CA06-2024
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Problem solving
- Time management
- Effective communication
Languages
English
Professional
Certification
- Guard Card
- Food Handlers Permit
References
References available upon request.
Timeline
Crew Member
Jersey Mike's Subs
02.2024 - Current
High School Diploma -
William J. Pete Knight High School
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