Priscella Rico
Pomona,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Vans
Ontario, CA
01.2024 - 07.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Medical Receptionist
Dr. Damirchi Family practice
San Bernardino, CA
02.2022 - 08.2022
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Respond to e-mails
- Greeted and checked in patients, updating patient information in computer system.
- Answered phones promptly and directed calls appropriately.
- Compiled and coded patient information or data in appropriate computer system.
Data Entry Clerk
Bestway Logistics
Walnut, CA
01.2021 - 12.2021
- Created spreadsheets to track data entries.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Followed up on pending tasks until completion
- Oversaw tracking of shipping numbers to ensure accurate ETA and pending hold updates
- Complied reports based on gathered information
- Assisted colleagues with resolving any issues related to data entry operations
- Respond to e-mails / voicemails
Customer Service Cashier
Taco Bell
Pomona, CA
01.2019 - 03.2020
- Operated cash registers to process payments for goods and services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
- Issued receipts, refunds, credits or change due to customers
- Worked closely with front-end staff and assisted customers
Education
Certified - Medical Office Administrative
San Joaquin Valley College
Ontario, CA06-2022
High School Diploma -
Pomona High School
Pomona, CA05-2018
Skills
- Medical Terminology
- Billing Support
- Payment Collections
- Proficient in Microsoft, Excel, 10 key
- Medical Charting
- Office Administrative
- Quick learner
- Works best under pressure
Timeline
Customer Service Cashier
Vans
01.2024 - 07.2024
Medical Receptionist
Dr. Damirchi Family practice
02.2022 - 08.2022
Data Entry Clerk
Bestway Logistics
01.2021 - 12.2021
Customer Service Cashier
Taco Bell
01.2019 - 03.2020
Certified - Medical Office Administrative
San Joaquin Valley College
High School Diploma -
Pomona High School
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