Priscilla Gracia
Snellville,GA
Summary
Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
12
12
years of professional experience
Work History
Cashier
All Check Solution And M&M Check Cashing
Snellville And Norcross GA, GA
01.2019 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete transactions, locate best exchange rates and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for money transactions or check cashing .
- Greeted over 70 guest per day
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
SALES
KING TOOLS
LILBURN, GA
01.2015 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Financing Operations Associate
Lara's Trucks
Buford, GA
01.2010 - 12.2014
- Developed and maintained spreadsheets used by consumer-related financial operations.
- Accepted and processed account payments.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
Education
No Degree - BUISNESS
Gwinnett Technical College
Lawrenceville, GAHigh School Diploma -
Parkview High School
Lilburn, GA05.2000
Skills
- Credits and Refunds
- Cash Register Operation
- Cooperative Attitude
- Customer Relations
- Customer Transactions
- Sweeping and Mopping
- Feedback Acceptance
- Promoting Loyalty
- Cashier Abilities
- Monetary Transactions
- Guest Satisfaction
- Identification Checks
- Cash Drawer Management
- Customer Assistance
- Answering Customer Questions
- Positive Interactions
- Basic Math Functions
- POS Systems
- Payment Collection
- Billing and Payment Processing
- Check Cashing
- Account Invoicing
- Total Payment Calculation
- Updating Client Data
- Transaction Balance Sheets
- Performing Mathematics
- Conversant in Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
All Check Solution And M&M Check Cashing
01.2019 - Current
SALES
KING TOOLS
01.2015 - 12.2018
Financing Operations Associate
Lara's Trucks
01.2010 - 12.2014
No Degree - BUISNESS
Gwinnett Technical College
High School Diploma -
Parkview High School
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