Prisila Carrera
Plainfield,IL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Elite Dental Specialist
01.2022 - 01.2024
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Assisted with onboarding new clients and securing paperwork completion.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
Cleaning Assistant
Cleanstar Service
03.2020 - 06.2022
- Changed HVAC, vacuum and other filters to maintain machine efficiency.
- Supported sustainability initiatives with eco-friendly cleaning methods and responsible waste management.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Met established regulatory and organizational guidelines mandating cleanliness.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Reduced infection rates by meticulously disinfecting high-touch surfaces in communal areas.
- Emptied trashcans and transported waste to collection areas.
- Removed trash, debris and other waste materials from premises.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Visually inspected area for overlooked aspects.
Customer Service Representative
Habanero Mexican Fine Cuisine
05.2020 - 12.2021
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Checked guests' identification before serving alcoholic beverages.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Babysitter
Family
03.2020 - 02.2021
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Transported children to and from activities using personal or family vehicle.
- Played games, worked on puzzles, and read books to young children.
- Supervised children on playground to help develop physical and social skills.
- Communicated with parents regarding children's progress and development, raising any issues.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
High School Diploma -
Plainfield South High School
Plainfield, IL05.2020
Skills
- Correspondence distribution
- Digital File Transmission
- Database Administration
- Documentation
- Activity Supervision
- Classroom Instruction
- Calendaring and Scheduling
- Lesson Planning
- Child Development
- Hygiene and Cleanliness
- Lesson Plan Creation
- Imaginative Play-Based Learning
- Safety awareness
- Early Childhood Education
- Observing and Monitoring Behavior
- Child Safety
- Meal Preparation
- Age-Appropriate Activities
- Childcare
- Project Coordination
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Elite Dental Specialist
01.2022 - 01.2024
Customer Service Representative
Habanero Mexican Fine Cuisine
05.2020 - 12.2021
Cleaning Assistant
Cleanstar Service
03.2020 - 06.2022
Babysitter
Family
03.2020 - 02.2021
High School Diploma -
Plainfield South High School
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