Priti Varma
Lake Forest,California
Summary
Dedicated retail worker experienced in customer service, inventory management, and point-of-sale systems
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Front Office Coordinator
Accelerated Urgent Care
Alicia
2024.04 - Current
- Processed referrals from primary care physicians to specialists.
- Provided assistance with billing inquiries or problems from patients or other healthcare providers.
- Managed administrative tasks related to patient visits including obtaining authorizations from insurance companies prior to treatment.
- Reconciled account balances after each business day.
- Ordered medical supplies and equipment necessary for the practice's operations.
- Coordinated with other departments within the organization to ensure smooth operation of the front office activities.
- Performed accurate data entry into electronic medical records system.
- Performed a variety of clerical duties such as data entry, filing and photocopying.
- Verified patient demographics, insurance information and medical histories.
- Provided support for physicians during their day-to-day operations.
- Tracked inventory levels of medical supplies and medications needed by the office.
- Greeted patients, answered phones and scheduled appointments.
- Maintained accurate logs of all incoming calls, messages, faxes and emails regarding patient inquiries or concerns.
- Compiled reports on daily activity in order to monitor workflow efficiency.
- Resolved customer complaints in a timely manner while ensuring adherence to professional standards.
- Collected payments for services rendered and applied them to appropriate accounts.
- Prepared and maintained patient files and records.
- Maintained accurate patient records in electronic health record system.
- Delegated work to staff, setting priorities and goals.
TEAM LEAD
Target Cooperation
2020.01 - 2022.01
- Reported pricing discrepancies to the scan coordinator
- Asked for identification for any individual who appeared to be under the age of 21 when purchasing cigarettes
- Handled large amounts of money and supported accuracy of financial transactions
- Collaborated with management to develop and implement new strategies for improved customer service
- Read and follow cash register totals and verified against cash in till
- Confirmed accurate scanning of products to verify customer orders
- Balanced the cash drawer and performed daily audit procedures
- Restocked shelves, supplies and display cases to maintain functionality
- Cashier and guest service
- Target Cooperation Dedicated retail worker experienced in customer service, inventory management, and point-of-sale systems
Web and Graphic Designer
Web Star Recruits
2019.01 - 2020.01
- Designed and produced marketing materials including flyers, offering memos, email blasts, invitations, announcements, presentation boards, maps, stacking plans, and aerials, creating marketing portfolios for corporate real estate assets
Education
CCMA -
US CAREER INSTITUTE
California City, CA03.2024
MICROSOFT OFFICE SUITE -
COURSERA
01.2021
High School Diploma -
GED
CALIFORNIA12.2020
Niit
01.2016
Skills
- Customer Service
- EMR
- Health Insurance Portability And Accountability Act
- Inventory management
- Medical
- Medical Records
- Medical Terminology
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- OSHA Regulations
- Pricing
- Problem Solving
- Purchasing
- Retail
- Team Lead
- Web Technologies
- Excel
Certification
- CERTIFIED CLINICAL MEDICAL ASSISTANT, US CAREER INSTITUTE, NHA
- Suite Certification
Timeline
Medical Front Office Coordinator
Accelerated Urgent Care
2024.04 - Current
TEAM LEAD
Target Cooperation
2020.01 - 2022.01
Web and Graphic Designer
Web Star Recruits
2019.01 - 2020.01
CCMA -
US CAREER INSTITUTE
MICROSOFT OFFICE SUITE -
COURSERA
High School Diploma -
GED
Niit
- CERTIFIED CLINICAL MEDICAL ASSISTANT, US CAREER INSTITUTE, NHA
- Suite Certification
Similar Profiles
Veronica AlvarezVeronica Alvarez
Lead Medical Assistant at Accelerated Urgent CareLead Medical Assistant at Accelerated Urgent Care
Clarissa AlairClarissa Alair
Receptionist at Accelerated Urgent CareReceptionist at Accelerated Urgent Care
Madeline RodriguezMadeline Rodriguez
Medical Assistant at Accelerated Urgent CareMedical Assistant at Accelerated Urgent Care