Priti Varma
Lake Forest,California
Summary
Dedicated retail worker experienced in customer service, inventory management, and point-of-sale systems
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Front Office Coordinator
Accelerated Urgent Care
Alicia
04.2024 - Current
- Processed referrals from primary care physicians to specialists.
- Provided assistance with billing inquiries or problems from patients or other healthcare providers.
- Managed administrative tasks related to patient visits including obtaining authorizations from insurance companies prior to treatment.
- Reconciled account balances after each business day.
- Ordered medical supplies and equipment necessary for the practice's operations.
- Coordinated with other departments within the organization to ensure smooth operation of the front office activities.
- Performed accurate data entry into electronic medical records system.
- Performed a variety of clerical duties such as data entry, filing and photocopying.
- Verified patient demographics, insurance information and medical histories.
- Provided support for physicians during their day-to-day operations.
- Tracked inventory levels of medical supplies and medications needed by the office.
- Greeted patients, answered phones and scheduled appointments.
- Maintained accurate logs of all incoming calls, messages, faxes and emails regarding patient inquiries or concerns.
- Compiled reports on daily activity in order to monitor workflow efficiency.
- Resolved customer complaints in a timely manner while ensuring adherence to professional standards.
- Collected payments for services rendered and applied them to appropriate accounts.
- Prepared and maintained patient files and records.
- Maintained accurate patient records in electronic health record system.
- Delegated work to staff, setting priorities and goals.
TEAM LEAD
Target Cooperation
01.2020 - 01.2022
- Reported pricing discrepancies to the scan coordinator
- Asked for identification for any individual who appeared to be under the age of 21 when purchasing cigarettes
- Handled large amounts of money and supported accuracy of financial transactions
- Collaborated with management to develop and implement new strategies for improved customer service
- Read and follow cash register totals and verified against cash in till
- Confirmed accurate scanning of products to verify customer orders
- Balanced the cash drawer and performed daily audit procedures
- Restocked shelves, supplies and display cases to maintain functionality
- Cashier and guest service
- Target Cooperation Dedicated retail worker experienced in customer service, inventory management, and point-of-sale systems
Web and Graphic Designer
Web Star Recruits
01.2019 - 01.2020
- Designed and produced marketing materials including flyers, offering memos, email blasts, invitations, announcements, presentation boards, maps, stacking plans, and aerials, creating marketing portfolios for corporate real estate assets
Education
CCMA -
US CAREER INSTITUTE
California City, CA03.2024
MICROSOFT OFFICE SUITE -
COURSERA
01.2021
High School Diploma -
GED
CALIFORNIA12.2020
Niit
01.2016
Skills
- Customer Service
- EMR
- Health Insurance Portability And Accountability Act
- Inventory management
- Medical
- Medical Records
- Medical Terminology
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- OSHA Regulations
- Pricing
- Problem Solving
- Purchasing
- Retail
- Team Lead
- Web Technologies
- Excel
Certification
- CERTIFIED CLINICAL MEDICAL ASSISTANT, US CAREER INSTITUTE, NHA
- Suite Certification
Timeline
Medical Front Office Coordinator
Accelerated Urgent Care
04.2024 - Current
TEAM LEAD
Target Cooperation
01.2020 - 01.2022
Web and Graphic Designer
Web Star Recruits
01.2019 - 01.2020
CCMA -
US CAREER INSTITUTE
MICROSOFT OFFICE SUITE -
COURSERA
High School Diploma -
GED
Niit
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