Purab Makati
Charlotte,NC
Summary
Experienced sales associate adept at package handling, shop operations, and delivering top-tier customer service. Skilled in shipment processing, inventory management, data entry, labeling, and handling cash. Possesses strong communication skills and keen attention to detail for effective teamwork and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales and Customer Service Associate
Ups Store
06.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Improved inventory management with regular stock audits and timely reporting of discrepancies.
- Managed incident reports and data entry for UPS.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Cash Register Operator
Local Store
06.2022 - 08.2022
- Welcomed customers and helped determine their needs.
- Streamlined checkout process for customers by maintaining organized and clean workstation.
- Managed high volumes of transactions during peak hours, maintaining accuracy and efficiency under pressure.
- Assisted in inventory management, contributing to a well-stocked and visually appealing store.
- Improved customer satisfaction by providing efficient and accurate cash register operations.
Education
High School Diploma -
Olympic High School
Charlotte, NC06.2024
Skills
- Customer Service
- Shipment Processing
- Cash Handling
- Time Management
- Printing & Scanning
- Record And File Management
Languages
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Hobbies and Interest
I enjoy staying active with gym workouts, strategic gaming, reading, and playing soccer combatively with friends.
Timeline
Sales and Customer Service Associate
Ups Store
06.2023 - Current
Cash Register Operator
Local Store
06.2022 - 08.2022
High School Diploma -
Olympic High School
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