Summary
Overview
Work History
Education
Skills
Timeline
Generic

Quanaysia Brown

Spartanburg,SC

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

Walmart
Spartanburg
02.2023 - 12.2024
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Customer Service Representative

SPINX
Spartanburg, South Carolina
04.2022 - 08.2023
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Provided exceptional customer service to ensure customer satisfaction.

Team Member

Bojangles' Famous Chicken 'n Biscuits
Greenville, South Carolina
10.2021 - 04.2022
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Maintained positive working relationship with fellow staff and management.
  • Worked hard to learn required tasks quickly to maximize performance.

Education

High School Diploma -

Spartanburg High School
Spartanburg, South Carolina
05-2024

Skills

  • Retail loss prevention
  • Promotional support
  • POS system operation
  • Excellent people skills
  • Multi-tasking strength
  • Cash handling
  • Product recommendations
  • Exceptional customer service
  • Flexible schedule

Timeline

Sales Associate

Walmart
02.2023 - 12.2024

Customer Service Representative

SPINX
04.2022 - 08.2023

Team Member

Bojangles' Famous Chicken 'n Biscuits
10.2021 - 04.2022

High School Diploma -

Spartanburg High School
Quanaysia Brown