Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Quetesa Allen

Customer resolution specialist
Riverdale,GA
Quetesa Allen

Summary

Dedicated dietary aide with experience at Riverdale Center for Nursing and Healing, skilled in food handling safety and dining room service. Proven ability to maintain cleanliness and organization while enhancing resident satisfaction through attentive meal service. Strong communicator and team player, committed to delivering exceptional care in fast-paced environments.

Overview

15
years of professional experience

Work History

Riverdale Center for Nursing and Healing

Dietary Aide
03.2020 - 08.2025

Job overview

  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Cleaned and organized kitchen, dining and service areas.

Lyft Inc.

Contractor
01.2020 - 11.2024

Job overview

  • Checked in with dispatch service and updated with current location.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Symphony of Joliet

Dietary Aide
08.2017 - 01.2020

Job overview

  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Followed all food safety regulations while preparing meals for patients.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Cleaned and organized kitchen, dining and service areas.

Presence St. Joseph Medical Center

Patient Transporter
05.2016 - 07.2017

Job overview

  • Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Maintained confidentiality of patient data and condition to safeguard health information.

Mr. Submarine

Crew Member
04.2010 - 09.2015

Job overview

  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Took orders, prepared meals, and collected payments.

Education

Joliet Central High School
Joliet, IL

Diploma from General Studies
06.2003

University Overview

Skills

  • Food handling safety
  • Dining room setup
  • Cooking
  • Dining room service

Timeline

Dietary Aide
Riverdale Center for Nursing and Healing
03.2020 - 08.2025
Contractor
Lyft Inc.
01.2020 - 11.2024
Dietary Aide
Symphony of Joliet
08.2017 - 01.2020
Patient Transporter
Presence St. Joseph Medical Center
05.2016 - 07.2017
Crew Member
Mr. Submarine
04.2010 - 09.2015
Joliet Central High School
Diploma from General Studies