Summary
Overview
Work History
Education
Skills
Timeline
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Quincy Baldon

San Antonio,TX

Summary

Dynamic Shift Leader at Little Caesars Pizza with a proven track record in enhancing operational efficiency and delivering exceptional customer service. Skilled in quality assurance and conflict resolution, I successfully trained new employees and maintained high standards of food safety, ensuring a positive dining experience for all customers.

Overview

3
3
years of professional experience

Work History

Shift Leader

Little Caesars Pizza
San Antonio, TX
09.2022 - Current
  • Trained new employees on company standards and customer service practices.
  • Supervised team members during busy shifts to ensure efficient operations.
  • Managed inventory levels, ensuring product availability for peak hours.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Assisted in training new employees on shift operations.
  • Monitored food preparation processes to ensure quality and consistency standards.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Delegated tasks to employees and monitored activities and task completion.

Education

Associate of Arts - Liberal Arts and Sciences

St. Philip's College
San Antonio, TX
05-2024

Skills

  • Customer service
  • Quality assurance
  • Conflict resolution
  • Time management
  • Food safety
  • Safety compliance
  • Daily workflows
  • Operational efficiency

Timeline

Shift Leader

Little Caesars Pizza
09.2022 - Current

Associate of Arts - Liberal Arts and Sciences

St. Philip's College