Quinn Butler
Hattiesburg,MS
Summary
Dynamic customer service professional with a proven track record excelling in accuracy & problem-solving. Adept at managing high call volumes while ensuring customer satisfaction. My strong organizational skills & proficiency in Microsoft Office enhance my ability to deliver exceptional service & support team success.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Southern Tire Mart
Columbia, MS
03.2022 - Current
- Handling 150+ inbound and outbound calls, locating customer accounts, performing accurate data entry, and ensuring overall customer satisfaction while navigating Microsoft Outlook, Word, & Excel.
Soft Lines Manager
Dirt Cheap
10.2019 - 01.2022
- Coordinated the clothing department, ensured the store floor was neat and safe for customers, and managed store setup for effective marketing displays while delegating tasks to 5 soft line team members.
- Maintained cash drawer as a cashier for 3-4 hours a day.
Floor worker
Shoe Station
08.2017 - 09.2019
- Monitored shoe inventory and organization, maintained a clean and orderly environment, and delivered exceptional customer service to enhance the shopping experience.
Education
Some College - Political Science
University of Southern Mississippi
Hattiesburg, MS05.2018
Highschool Diploma - General Studies
West Marion High School
Foxworth, MS05.2015
Skills
- Time Management
- Data Entry Accuracy
- Problem Solving
- Microsoft Office
- Written & Verbal Communication
- Multitasking
- Organizational
- Reading & Comprehension
- Customer Relations
References
- Kenetria Brent 601-441-5997
- Tammy Jordan 601-329-6201
- Zaire Cephus 702-351-5853
Timeline
Customer Service Representative
Southern Tire Mart
03.2022 - Current
Soft Lines Manager
Dirt Cheap
10.2019 - 01.2022
Floor worker
Shoe Station
08.2017 - 09.2019
Some College - Political Science
University of Southern Mississippi
Highschool Diploma - General Studies
West Marion High School