Quintella Marbuary
Birmingham,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Customer Service Cashier
Salon Panache LLC.
03.2020 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assistant Teacher
St. Barnabas Regional School
08.2015 - 05.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
Therapeutic Foster Parent
Gateway
01.2005 - 08.2020
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Cared for medically fragile children in need of extensive support.
- Developed and implemented programs to support children's mental health and well-being.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Education
Social Sciences
Miles College
Fairfield, ALSkills
- Customer Complaint Resolution
- Customer Relationship Management (CRM)
- Product Recommendations
- Guest Services
Timeline
Customer Service Cashier
Salon Panache LLC.
03.2020 - Current
Assistant Teacher
St. Barnabas Regional School
08.2015 - 05.2021
Therapeutic Foster Parent
Gateway
01.2005 - 08.2020
Social Sciences
Miles College
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