Summary
Overview
Work History
Education
Skills
Assessments
Certification
Timeline
Generic

Rachael Twible

Canton,GA

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Chattahoochee Technical College
Marietta, GA
04.2024 - Current
  • Ordered office supplies when needed and ensured all equipment was functioning properly.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Greeted guests upon arrival at the college reception area and directed them accordingly.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Coordinated travel arrangements and completed expense reports for travel reimbursement.

Front Office Specialist

Wellstar Health System
Woodstock, GA
01.2023 - 04.2024
  • Provided administrative support to clinic; answered telephones and promptly and courteously assisted patients and employees throughout the organization.
  • Maintained basic knowledge of medical terminology and conditions.
  • Received and directed telephone calls, and relayed conversation and pertinent messages to others while maintaining accuracy, clarity, and confidentiality.
  • Verified insurance information, collected copays, and informed patients of their financial obligations.
  • Scheduled diagnostic tests in a timely manner and informed patients of pertinent instructions for the day of testing.

Supervisor

AMC Theatres
Canton, GA
06.2021 - 01.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Oversaw inventory activities by ordering, requisitions, stocking, and shipment receiving.

Education

Associate's degree - Business

Chattahoochee Technical College
Marietta, GA
12.2022

Skills

  • Office Administration
  • Invoice Processing
  • Scheduling
  • Multi-Line Telephone Systems
  • Customer Service
  • Insurance eligibility verifications
  • Medical Billing

Assessments

  • Administrative assistant/receptionist, Proficient, 09/01/23, Using basic scheduling and organizational skills in an office setting
  • Medical receptionist skills, Proficient, 11/01/23, Managing physician schedules and maintaining accurate patient records

Certification

  • Management and Leadership
  • Organizational Leadership

Timeline

Administrative Assistant

Chattahoochee Technical College
04.2024 - Current

Front Office Specialist

Wellstar Health System
01.2023 - 04.2024

Supervisor

AMC Theatres
06.2021 - 01.2023

Associate's degree - Business

Chattahoochee Technical College
Rachael Twible