Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Chattahoochee Technical College
Marietta, GA
04.2024 - Current
Ordered office supplies when needed and ensured all equipment was functioning properly.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Greeted guests upon arrival at the college reception area and directed them accordingly.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Coordinated travel arrangements and completed expense reports for travel reimbursement.
Front Office Specialist
Wellstar Health System
Woodstock, GA
01.2023 - 04.2024
Provided administrative support to clinic; answered telephones and promptly and courteously assisted patients and employees throughout the organization.
Maintained basic knowledge of medical terminology and conditions.
Received and directed telephone calls, and relayed conversation and pertinent messages to others while maintaining accuracy, clarity, and confidentiality.
Verified insurance information, collected copays, and informed patients of their financial obligations.
Scheduled diagnostic tests in a timely manner and informed patients of pertinent instructions for the day of testing.
Supervisor
AMC Theatres
Canton, GA
06.2021 - 01.2023
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands.
Executed record filing system to improve document organization and management.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Oversaw inventory activities by ordering, requisitions, stocking, and shipment receiving.
Education
Associate's degree - Business
Chattahoochee Technical College
Marietta, GA
12.2022
Skills
Office Administration
Invoice Processing
Scheduling
Multi-Line Telephone Systems
Customer Service
Insurance eligibility verifications
Medical Billing
Assessments
Administrative assistant/receptionist, Proficient, 09/01/23, Using basic scheduling and organizational skills in an office setting
Medical receptionist skills, Proficient, 11/01/23, Managing physician schedules and maintaining accurate patient records
Program Assistant/Administrative Assistant/Receptionist Assistant at Chattahoochee Technical CollegeProgram Assistant/Administrative Assistant/Receptionist Assistant at Chattahoochee Technical College