Rachel Bryant
Clarksville
Summary
Dynamic barista shift supervisor at Lasaters Coffee And Tea, skilled in training and motivating staff while ensuring cash handling accuracy. Cultivated strong customer relationships and optimized scheduling to enhance service efficiency. Proven expertise in espresso machine operation and fostering a collaborative team environment, driving consistent performance and customer satisfaction.
Developed leadership and team coordination skills in fast-paced coffee shop environment, ready to transition into new field. Skilled in managing operations and ensuring exceptional customer service, with focus on efficiency and quality. Seeking to apply these transferable skills to contribute effectively in new professional setting.
Overview
3
3
years of professional experience
Work History
Barista Shift Supervisor
Lasaters Coffee And Tea
03.2022 - 04.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Third Key Holder
Claires Stores Inc
04.2021 - 10.2021
- Built lasting relationships with vendors and suppliers, negotiating favorable terms to benefit both the store and its customers.
- Coordinated staff scheduling to ensure adequate coverage during peak hours without exceeding labor budgets.
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Oversaw the processing of shipments, verifying accuracy of delivered items against purchase orders and invoices.
Education
Associate of Science - Dental Hygiene
South College
Knoxville, TN10-2027
Business
Maricopa Community Colleges, Mesa Community College
Mesa, AZ05-2024
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Equipment troubleshooting
- Staff motivation
- Espresso machine operation
- Scheduling coordination
- Order processing efficiency
- Food safety compliance
- Customer service
Timeline
Barista Shift Supervisor
Lasaters Coffee And Tea
03.2022 - 04.2024
Third Key Holder
Claires Stores Inc
04.2021 - 10.2021
Associate of Science - Dental Hygiene
South College
Business
Maricopa Community Colleges, Mesa Community College
Similar Profiles
Jocelyn ParshallJocelyn Parshall
Barista at Lasaters Coffee And TeaBarista at Lasaters Coffee And Tea
Emalyn SimmonsEmalyn Simmons
Barista at Lasaters Coffee And TeaBarista at Lasaters Coffee And Tea
Ayla McGawAyla McGaw
Barista at Lasaters Coffee And TeaBarista at Lasaters Coffee And Tea
Kenan ListerKenan Lister
Sound Engineer at VariousSound Engineer at Various
Eugene KimEugene Kim
Accounting Clerk at Fairbridge, Inc.Accounting Clerk at Fairbridge, Inc.