Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Assistant Store ManagerHospitality Services Lead SupervisorWork Type
Full TimeLocation Preference
On-SiteLocation: Ontario, NYRochester, NY
Open to relocation: No
Open To Work
Rachel Ciccaglione
Ontario,NY
Work Preference
Summary
Dedicated Culinary & Retail professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong history of customer service focused on adapting to individual needs and experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sprouts Farmers Market Inc, Grocery
09.2022 - 03.2026
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Helped train new employees on store policies and procedures to enhance team performance.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Aided in cash handling processes, ensuring accurate transactions at the point of sale.
- Progressed through five positions in three stores, demonstrating adaptability and commitment over three years.
Hospitality Services Lead Supervisor
Harvest Table Culinary Group
Rochester, NY
08.2012 - 09.2021
- Implemented training programs focused on skill development and operational excellence.
- Conducted performance evaluations, providing constructive feedback to improve team productivity.
- Established effective communication channels among departments to foster teamwork and collaboration.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Assisted upper management in achieving long-term company objectives with timely execution of key projects.
Education
Associate of Science - Baking & Pastry
Johnson & Wales University
Providence, RISkills
- Retail operations
- Customer service and engagement
- Inventory control
- Team building and leadership
- Staff supervision
- POS systems
- Mentoring and coaching
- Goals and performance
Certification
PA Food Handler Manager Certificate 12/25
Former ServeSave Trainer/Procter
NACUFS Leadership Institute 2018
Timeline
Assistant Store Manager
Sprouts Farmers Market Inc, Grocery
09.2022 - 03.2026
Hospitality Services Lead Supervisor
Harvest Table Culinary Group
08.2012 - 09.2021
Associate of Science - Baking & Pastry
Johnson & Wales University