Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Clare

Buffalo,NY

Summary

I have worked mostly in customer service and developed great skill in communication and socialization with customers/guests. I’ve gained multiple beneficial skills throughout my experience and am always eager to learn anything new.

Overview

4
4
years of professional experience

Work History

Crew Member

Trader Joe’s
11.2023 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Assisted customer's while on the sales floor, and register, always focusing on developing positive customer relations.
  • Prepare the store for customers by receiving, unloading, and verifying merchandise deliveries, restocking shelves, building merchandise displays.

Barista

Goodrich Coffee and Tea
05.2023 - 12.2023

-Espresso pulling

-Coffee brewing

-Food and drink prep and handling

-Knowledge about coffee roasting process and growing methods

-Adaptability

-Teamwork

Head Waiter/Bartender

Lafayette Brewing Company
01.2021 - 05.2022

Customer service: Provide a positive experience for customers by being friendly, responsive, and attentive to their needs

Food and beverage service: Serve food and drinks, including cocktails, and take orders

Bar cleanliness: Maintain a clean and organized bar area

Menu knowledge: Be knowledgeable about the full menu, including wine, drink, and dessert options, as well as specials and buffet items

Identification verification: Check customers' identification to confirm they meet the legal drinking age

Education

High School Diploma - General

Akron Central School
47 Bloomingdale Avenue Akron, New York 14001
06.2016

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Customer Engagement
  • Beverage Preparation
  • Team Player
  • Adaptability and Flexibility
  • Cleaning and organization
  • Critical Thinking
  • Food and beverage preparation
  • Cash Drawer Operations

Timeline

Crew Member

Trader Joe’s
11.2023 - Current

Barista

Goodrich Coffee and Tea
05.2023 - 12.2023

Head Waiter/Bartender

Lafayette Brewing Company
01.2021 - 05.2022

High School Diploma - General

Akron Central School
Rachel Clare