Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rachel Evans

Camp Verde,AZ

Summary

Adept at front desk operations and problem-solving, I enhanced guest safety and reduced transaction errors at Best Western Hotel. My strong work ethic and ability to multitask have consistently improved team efficiency and customer satisfaction across roles. Skilled in account balancing and fostering teamwork, I prioritize impactful achievements over routine tasks.

Overview

9
9
years of professional experience

Work History

Night Auditor

Best Western Hotel
09.2024 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.

Field Supervisor

TigerCare
04.2022 - Current
  • Developed training materials for improved onboarding experience.
  • Monitored project progress by conducting regular site inspections.
  • Communicated project updates by preparing reports for management.
  • Led daily briefings by communicating project goals and expectations.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.

Field Technician/Environmental Specialist

WestLand Resources
05.2016 - 10.2021
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Worked with diverse types of weather and ground conditions.

Apache Culture Admin. Assistant

Yavapai-Apache Nation
06.2018 - 02.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Education

Associate of Science - Environmental Biology, Archeology

College America
Flagstaff, AZ
06-2018

No Degree - Business Managment

Yavapai College
Clarkdale, AZ
05-2006

GED -

Yavapai College
Clarkdale, AZ
09-2002

Skills

  • Front desk operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic
  • Punctual and dependable
  • Teamwork and collaboration
  • Account balancing
  • Time management

Timeline

Night Auditor

Best Western Hotel
09.2024 - Current

Field Supervisor

TigerCare
04.2022 - Current

Apache Culture Admin. Assistant

Yavapai-Apache Nation
06.2018 - 02.2021

Field Technician/Environmental Specialist

WestLand Resources
05.2016 - 10.2021

Associate of Science - Environmental Biology, Archeology

College America

No Degree - Business Managment

Yavapai College

GED -

Yavapai College

Similar Profiles

CREATE PROFILE
Rachel Evans